auto insurance review
Oriental Car Insurance
“Why waste time say lot word, when few word do trick?”
Legacy public-sector insurer that can work for straightforward car insurance needs.
- Overall score 7.6/10
- Top fit: public-sector-buyers, standard-cars
- Compare plan-level pages before purchase.
Quick Facts
Headquarters
New Delhi, India
Official Website
https://orientalinsurance.org.in ↗Score breakdown
Claim settlement statistics
We do not publish a claim settlement percentage for Oriental Car Insurance unless we can source it. These figures are revised every year and are reported under several different definitions, so a number copied from a comparison site is often the wrong metric entirely. Check the primary source, then read our rating methodology for how we score claim performance ourselves.
Claim Settlement Ratio
Check latest motor claim disclosures before buying
High settlement indicates reliable payout.
Formula & sourceSolvency Ratio
Check latest solvency before buying
Measures capability to pay long-term claims.
Formula & sourceComplaints Ratio
Compare recent grievance and service reviews
Lower values indicate better customer support.
Formula & sourceIndustry benchmark
For FY2024-25, IRDAI reported that general and health insurers together settled roughly 87% of registered health claims, with about 8% repudiated and 5% still pending at year end. Treat that as the bar: an insurer materially below it deserves scrutiny, and any claim of near-perfect settlement deserves a second look at which metric is being quoted.
Three numbers that get confused
Claim settlement ratio
Claims settled as a share of claims registered. Count-based, so many small settled claims can flatter it.
Settled within 3 months
A speed measure, not a payout measure. Often quoted because it looks higher.
Incurred claim ratio
Claim amount paid against premium collected. A different thing entirely, and frequently mislabelled as settlement ratio.
When we publish a ratio we take it from IRDAI filings and average it over three financial years, never from insurer marketing. Where we have not verified a current figure we say so instead of printing a number. See our metric definitions and benchmarks for the formula behind each figure, or go straight to the primary sources: IRDAI annual reports and insurer public disclosures.
All plans
Oriental Car Insurance
7.6/10Legacy public-sector insurer that can work for straightforward car insurance needs.
Quote-based
Editorial notes
Plain-English take
Oriental works best when you want a familiar PSU name and have confirmed the claim process in your city.
For car insurance, do not stop at the lowest premium. A slightly cheaper quote can become expensive if IDV is cut too low, zero depreciation has strict limits, or your preferred workshop is not cashless.
Pros and cons
Pros
- Established PSU insurer
- Useful for traditional buyers
Cons
- Digital journey may not be the fastest
- Workshop convenience varies by city
Who this is for
Oriental Car Insurance Frequently Asked Questions
Is Oriental Car Insurance good for car insurance?+
What should I compare before buying Oriental Car Insurance car insurance?+
Editorial Team
FAQ
Should I shortlist Oriental Car Insurance?
It can be, but shortlist it with at least two competitors and compare plan-level exclusions before buying.
Which Oriental Car Insurance plan is top pick?
Use the plan cards above to review score, verdict, and segment fit before finalizing.
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