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Glossary

Incurred Claim Ratio (ICR)

The total claim amount an insurer paid as a share of the premium it collected.

ICR divides claims paid by premium earned in a year. It describes an insurer's economics, not your odds of being paid: a very low ICR can mean tight claim payouts, while an ICR above 100% means the insurer paid out more than it collected. It is frequently mislabelled as the claim settlement ratio, which is a different, count-based measure.

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